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How 5ja98 Handles Your Personal Data

Q: How can I request a copy of the data 5ja98 holds about me?

Email support@5ja98.co from your registered address with the subject line 'Data Access Request'. We will verify your identity and send a structured copy of your account data within five business days of confirmation. Live chat agents can also initiate this process on your behalf.

Q: Can I ask 5ja98 to delete my personal data?

You can request deletion by contacting support@5ja98.co. We will erase your data subject to any retention obligations imposed by applicable law. Certain transaction records linked to UPI or Paytm payments may need to be kept for a legally mandated period before permanent removal.

Q: Who do I contact if I believe my privacy rights have been violated?

Write to support@5ja98.co with details of your concern and we will escalate to our privacy team within one business day. If you remain unsatisfied after our response, you have the right to approach the relevant data protection authority in your jurisdiction where local law provides for this.

At 5ja98, the way we collect, store and use your personal data is governed by this Privacy Policy — written plainly so you know exactly what happens to…

Data encrypted at rest and in transitNo sale of personal data to third partiesAccount data access on requestCookie controls available in your browserIndia-aware data handling

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What This Policy Covers and Where It Applies

5ja98 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data processed through 5ja98.co and any related services you access where local law permits. We collect information you provide directly — such as your name, contact details and payment method preferences (UPI, Paytm, PhonePe) — as well as technical

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data like IP address, device type and session activity. Data is used to operate your account, process transactions and improve the experience we deliver. We do not share your data with unrelated third parties, and any processor we do engage is bound by confidentiality obligations. Your
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continued use of the platform constitutes acceptance of this policy; where local regulations impose stricter requirements, those requirements take precedence.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your personal data is handled, want to request a copy of what we hold, or need to flag a concern, our privacy support team is…

Email Support Send your data request or privacy concern to our dedicated address at [email protected]. Include your registered account email so we can locate your records quickly and respond accurately within five business days.

Live Chat Open the live chat widget on 5ja98.co to speak with a support agent directly. For privacy requests raised through chat, we will follow up by email with a written response so there is a clear record of every step.

Help Centre Our on-site Help Centre includes a dedicated privacy section where you can raise a ticket, track its status and download your data request confirmation — all accessible from your logged-in account dashboard.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

From the moment you create an account on 5ja98.co to every UPI deposit and Paytm withdrawal thereafter, your data passes through security layers and access controls we maintain continuously.

Encryption in Transit and at Rest

Every piece of data exchanged between your device and 5ja98.co is encrypted using TLS 1.2 or higher. Account records stored on our servers are encrypted at rest so that raw data is never exposed even if a storage layer is compromised.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can block or delete cookies via your browser settings at any time; doing so may affect how certain features of 5ja98.co behave during your session.

Account Security Controls

Your account is protected by password authentication and we strongly encourage enabling two-step verification. If you suspect unauthorised access, contact support immediately via live chat or email and we will lock the account within minutes.

Data Retention Policy

We retain account data for as long as your account is active and for a period thereafter as required by applicable law. Once the retention period lapses and no legal obligation applies, we delete or anonymise your records from our systems.

Your Right to Access and Correct

You may request a copy of the personal data we hold about you at any time by writing to [email protected]. If any detail is inaccurate — name, contact number, linked UPI handle — we will correct it promptly on verification of your identity.

Third-Party Processor Oversight

We engage payment processors for UPI, Paytm and PhonePe transactions, and analytics tools for site performance. Every third-party processor is required to follow data protection standards equivalent to those in this policy before we share any data with them.

Answers to Common Privacy Questions

The questions below cover what most people want to know about their rights, how data flows through the platform and what steps to take if you want to update or remove your personal information from 5ja98.co.

We collect your name, email address, phone number, date of birth and the payment method details you add — such as a UPI ID or Paytm number. Technical data including IP address, browser type and session timestamps is also logged automatically when you use the site.

No. We do not sell, rent or trade your personal data to third-party advertisers. We share data only with processors directly involved in running your account — payment rails like PhonePe or fraud-prevention tools — and those parties are bound by strict confidentiality terms.

Email [email protected] from your registered address with the subject line 'Data Access Request'. We will verify your identity and send a structured copy of your account data within five business days of confirmation. Live chat agents can also initiate this process on your behalf.

You can request deletion by contacting [email protected]. We will erase your data subject to any retention obligations imposed by applicable law. Certain transaction records linked to UPI or Paytm payments may need to be kept for a legally mandated period before permanent removal.

We use essential cookies for login sessions and analytical cookies to measure page performance. You can manage or block cookies in your browser settings. Blocking essential cookies may prevent certain account functions from working correctly during your visit to 5ja98.co.

Payment identifiers are stored in encrypted form and are never visible to customer support agents in full. We do not store card numbers directly; for UPI and PhonePe flows, only a token reference is retained to enable transaction matching and dispute resolution.

Write to [email protected] with details of your concern and we will escalate to our privacy team within one business day. If you remain unsatisfied after our response, you have the right to approach the relevant data protection authority in your jurisdiction where local law provides for this.

How 5ja98 Handles Your Personal Data

Reach Us About Your Data

Six Ways We Protect and Respect Your Data

Encryption in Transit and at Rest

Cookie Management

Account Security Controls

Data Retention Policy

Your Right to Access and Correct

Third-Party Processor Oversight

Answers to Common Privacy Questions

01 What personal data does 5ja98 collect when I open an account?

02 Does 5ja98 sell my personal data to advertisers or other companies?

03 How can I request a copy of the data 5ja98 holds about me?

04 Can I ask 5ja98 to delete my personal data?

05 How does 5ja98 use cookies and how do I control them?

06 Is my payment data — UPI ID, Paytm number — stored securely?

07 Who do I contact if I believe my privacy rights have been violated?

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